General terms of use of the website www.marcopoloshop.gr

The online store with website address-url: www.marcopoloshop.gr belongs to the company MICHALIS KYRZOPOULOS which is legally represented by Michalis Kyrzopoulos and is located at 5 Ag. Paraskevi, Tyrnavos (hereinafter “the company” or “the store”) Tax Identification Number 136594394

By using the website you declare that you unreservedly accept the following terms of use. If you do not agree with the following terms please leave our website.

The information contained herein forms an integral part of the contract concluded remotely or off-premises and is not subject to change without the express agreement of the parties.

Description of the Service

The online store www.marcopoloshop.gr has its own pricing policy, terms of payment, distribution and delivery of products. The user of the online store has the ability to place orders in the e-shop if he has registered on the login page of our online store or as a guest.

The registered user / customer, using the unique combination of User ID and Password that he has declared, has the following possibilities:

To complete the order of the products he has added to the shopping cart.

To see the order history he has made in our online store.

Modify his Account Details (name, email, address, etc.)

The personal data of the user who orders as a guest (guest) are the necessary such as his name, contact details and postal information, which are not stored in the database as user details, but are stored as order details.

Hours

communication

Monday – Friday: ___________________

Saturday __________________

THE STORE reserves the right to unilaterally modify or renew the present terms and conditions of transactions, made through its online store, according to its needs and transactional manners. THE STORE undertakes the obligation to inform the users for any modifications as well as for any

change, through this website.

General terms of distance trading

THE STORE is committed to the quality, completeness and validity of the information presented on the website www.marcopoloshop.gr, both in terms of the exact data presented and the information provided by the electronic

store, services, subject to any technical or typographical errors, which can not be predicted or have occurred unintentionally or interruptions of the website due to force majeure.

Before the consumer commits to his purchase, www.marcopoloshop.gr provides the consumer with the following information in a clear and understandable way:

1) The main characteristics of goods or services

2) The identity of www.marcopoloshop.gr, for example its brand name c) the geographical address where www.marcopoloshop.gr is located and the telephone number of www.marcopoloshop.gr, and its e-mail address.

3) The geographical address of the commercial headquarters of www.marcopoloshop.gr and, where appropriate, the address where the consumer can address any complaints.

4) The total price of goods or services, including VAT. and any other charges, as well as, where applicable, any additional shipping, delivery or postage charges and any other charges or, where such charges cannot reasonably be calculated in advance, the fact that such additional charges may be required

5) The payment, delivery, execution arrangements, the deadline within which www.marcopoloshop.gr undertakes to deliver the goods or provide the services and, where applicable, the policy applied by www.marcopoloshop.gr to deal with of complaints.

6) Where there is a right of withdrawal, the conditions, the deadline and the procedures for exercising the right as well as the electronic form-application for withdrawal which is available at the electronic address www.marcopoloshop.gr and is an integral part of Law 2251/1994 “For consumer protection “.

7) Where applicable, that the consumer will bear the cost of returning the goods in the event of withdrawal and, for distance contracts, if the goods by their nature cannot normally be returned by post, the cost of returning them.

8) In case the consumer exercises the right of withdrawal after having used his opportunity, that the consumer undertakes to pay the reasonable cost to www.marcopoloshop.gr.

9) Reminder of the existence of the seller’s liability for real defects and lack of agreed properties according to with articles 534 et seq. of the Civil Code.

10) Where applicable, the existence and conditions of application of after-sales customer support services, after-sales service and commercial guarantees.

11) ‘Where applicable, existence and payment terms

Limitation of Liability

THE STORE is not liable to customers / users for damages that may arise from the execution or not of their order (except in the cases of paragraph “Withdrawal / Return – Replacement of Products”).

It is also reserved as to the time of delivery of the goods in cases of force majeure. The online store www.marcopoloshop.gr can provide no guarantee for the availability of the products, but guarantees the timely information of the final consumers about their non-availability.

The online store www.marcopoloshop.gr provides the content (eg information, names, photos, illustrations, etc.), products and services available through the website “exactly as they are”.

In no case is the online store of the company liable for any claims of legal or civil and / or criminal nature or for any damage (positive, special or negative which is indicative and not restrictive, divisive and / or cumulative loss of profits, data , lost profits, monetary satisfaction, etc.) by visitors of the website or third parties due to a reason related to the operation or not and / or the use of the website and / or inability to provide services and / or information that available from him and / or from any unauthorized interventions of third parties in products and / or services and / or information available through him.

The STORE is not responsible for side effects and damages from the use of ordered products due to incorrect choice of products by the user, careless or incorrect use of the products, or the fault of the manufacturer, such as manufacturing fault, incomplete information or instructions accompanying the products , quality of construction, safety of materials and real defects. Our liability in the event of a defective product is limited to the obligation to replace it, provided that the product return conditions are met.

The STORE is not responsible for shortages in the availability of products due to force majeure, weather events, fire, suppliers’ strikes, illegal conduct of third parties and generally reasons not attributable to the fault of the STORE

Intellectual property rights

This website is the official online store of the company. All content of the website, including images, graphics, photographs, drawings, texts, services and products are the intellectual property of the store and are protected under the relevant provisions of Greek law, European law and international conventions.

Any copying, analogue / digital recording and mechanical reproduction, distribution, transfer, downloading, processing, resale, creation of production work or misleading the public about the actual provider of the content of the website is prohibited.

Reproduction, republishing, uploading, announcement, dissemination or transmission or any other use of the Content in any way or medium for commercial or other purposes is permitted only with the prior written permission of the store or any other legal owner of the above copyrights.

The names, images, logos and insignia that represent the store and / or the online store www.marcopoloshop.gr and / or third parties contracted with them as well as their products or services, are exclusive marks and insignia of our company and / or www.marcopoloshop.gr and / or the above third parties and are protected by Greek, EU and international laws on trademarks and industrial and intellectual property. In any case, their appearance and display on the website www.marcopoloshop.gr should in no way be construed as a transfer or assignment of their license or right of use.

User Responsibility

The entry, browsing as well as the transactions that take place through the online store www.marcopoloshop.gr must be done exclusively for personal and private use and for legal purposes, in accordance with the terms and conditions of use listed herein.

The user-visitor accepts these terms and undertakes that he will not take actions that are contrary to the applicable legislation and the terms and conditions set forth in this text as well as that he will not attempt to cause harm by performing actions that may at risk the operation of the online store www.marcopoloshop.gr.

The company encourages users to check their personal data frequently and to change their passwords on the website regularly.

The users of www.marcopoloshop.gr accept that they will not use the online store to send, publish, send by e-mail or transmit in any other way any content that is illegal, harmful, threatening, offensive, defamatory, defamatory, defamatory, vulgar, obscene, libelous, violates the privacy of others, shows empathy, or expresses racial, ethnic or other discrimination, may cause harm to minors in any way, is not entitled to be transmitted in accordance with law or contractual relations, infringes any patent, trademark, trade secret, copyright or other proprietary rights, contains software viruses or any other code, files, or programs designed to interrupt, damage, corrupt, or equip any computer software or hardware , intentionally or unintentionally violates the current Greek and Community law and its provisions, may harass third parties in any way and any content is used to collect or store personal data about other users.

Secure Transactions

All payments made using the card are processed through the electronic payment platform of “Alpha e-Commerce” of Alpha Bank and uses TLS 1.2 encryption protocol encryption with 128-bit (Secure Sockets Layer – SSL). Encryption is a way of coding the information until it reaches its recipient, who will be able to decode it using the appropriate key

All payments made using a card are processed through Alpha Bank’s “Alpha e-Commerce” electronic payment platform and use TLS 1.2 encryption with 128-bit encryption protocol (Secure Sockets Layer – SSL). Encryption is a way of encrypting information until it reaches its intended recipient, who will be able to decrypt it using the appropriate key.

The Store recognizes the importance of the issue of the security of your Personal data as well as your electronic transactions and takes all the necessary measures, with the most modern and advanced methods, in order to ensure your maximum possible security. All information, which is related to your personal data and your transactions, is secure and confidential. The security of our Online store is achieved by the following methods:

Customer Identification

If you register in our online store, the codes used for your identification are two: the Password (e-mail or username) and the Personal Security Code (password), which each time you enter them provide you with access to absolute security in your personal information.

Allows you to change your Personal Security Password as often as you wish. The only one who has access to your data is you through the above codes and you are solely responsible for maintaining its confidentiality and concealment from third parties.

In case of loss or leakage you must notify us immediately, otherwise the online store is not responsible for the use of the secret code by an unauthorized person. For security reasons, we recommend that you change your password at regular intervals and avoid using the same and easily traceable codes (eg date of birth).

Ensuring the Privacy of the Transfer of Your Personal Data by Encryption (SSL)

To ensure the confidentiality of data transfer, we use the SSL-128bit encryption protocol, while we have taken all the necessary technical and organizational measures set by Regulation 676/2016 (GDPR). The system is certified by Comodo, a company that specializes in transaction security. You will read more about the privacy policy on our website.

Right of withdrawal / Product return

The customer is entitled to withdraw from the sale within 14 calendar days, which start from the time of delivery of the product (to the customer or to the carrier indicated by the latter), returning the product to its original condition, charged with the return costs according to L.2251 / 1994. Returns are not accepted for products with damaged packaging or for used products.

Refunds are made within 30 days of returning and receiving the products from our company.

To exercise the right of withdrawal you must fill in the online form

Circumstances in which the consumer loses his right of withdrawal.

The consumer loses the right to departure and return of the product if it has damaged the product or if it has damaged the packaging of the product.

Payment methods

The STORE gives you the opportunity to pay as it best suits you in one of the following ways.

Cash on delivery

By Deposit in the following bank accounts.

_______________________________________

* For your best service, give the bank your name and the order number listed in the confirmation email as a reason.

In case the deposit is not made within 3 working days, the order is automatically canceled.

With credit card.

Payment is completed securely on the __________ bank online. Our store does NOT have access to credit cards of its customers.

Shipping methods

For Greece, the shipment of our products is done in collaboration with the companies

ELTA COURIER

For any further clarification or information please contact

with us

Applicable Law

All transactions carried out through our e-mail address are governed by Greek, International and European law governing matters relating to e-commerce as well as the Law on Consumer Protection (Law 2251/1994) governing matters relating to distance sales.

Our company reserves the right to modify the prices at will and without prior notice.

The courts of Larissa are responsible for any dispute